Nawras Labs
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Nawras Labs Policy

Privacy Policy

How Nawras Labs handles customer information for appointment, support, reminder, follow-up, and operational communication workflows.

Last updated: June 4, 2026

Information We Handle

Nawras Labs collects only the information required to provide practical AI voice reception, appointment booking, customer support, reminders, follow-ups, and operational communication workflows.

  • Customer name and phone number
  • Appointment details and service request details
  • Call summaries and call transcripts when required by the business
  • Feedback responses and operational notes

How We Use Information

Information is used to support approved business workflows, improve response quality, coordinate appointments, route requests to staff, and provide operational reporting to the business.

Data Commitments

We do not sell customer data. We do not use customer data for unauthorized marketing. We do not share customer data with unauthorized third parties. Data access is limited to approved business workflows and authorized personnel.

Customer Communication

Appointment reminders, confirmations, and service follow-ups are sent only within an existing business relationship or after a customer has requested a service, booked an appointment, contacted the business, or provided contact information.